You have 2 options to create a ticket:
- register at [External Link Removed for Guests] and create a request using web interface. This is a preferred way
In webinterface you can assign your new ticket to one of the following queues:
- File Requests -> requests for files for parameter uploader / prcoder etc.
- General - unclassified, general problems / requests
- Misc - miscellanous requets
- VAG Retrofits - questions regarding retrofits in VW-Group cars. This queue has a lowest priority
- VCP Bug report - reports for bugs found in current VCP . This queue as a high priority
- VCP Improvement ideas - any ideas which can help to improve your VCP
- VCP Installation problems - any installation-related problems. This queue has a top priority
Alternatively, you can send an email to support(at)vcpsupport.pl - you will then get an reply with a ticket number. If you register to the web interface using the same email as from your previous request, the all your emailed tickets will be visible in "My tickets" section.
We encourage you, dear users to switch from typical email to new ticket system. Of course old support emails are still operational, however using ticketsystem will give you a better experience.